Sequaint Labs

Privacy Policy (Privacyverklaring)

We are Sequaint Labs B.V.

We process personal data, which is information about individuals, when you use our software, visit our website, or engage us for B2B services. In accordance with the General Data Protection Regulation (GDPR / Algemene Verordening Gegevensbescherming, AVG), we act as the 'Data Controller' for this information. You can reach us regarding privacy matters at hello@sequaint.com.

Whose personal data do we process?

Website Visitors & Consumer Software Users

  • What we collect: Account details (name, email), device information, IP addresses, and usage logs.
  • Why: To provide, maintain, and improve our software, and to communicate with you.
  • Legal Basis: Performance of a contract (delivering the software to you) and our legitimate interest in improving our products.

B2B Clients & Business Leads

  • What we collect: Contact details, billing information, and professional correspondence.
  • Why: To provide our services and for invoicing.
  • Legal Basis: Performance of our Professional Services Agreement and compliance with legal obligations (e.g., Dutch tax retention laws).

How long do we keep your data?

We keep personal data only as long as necessary for the purposes outlined above. For example:

  • Consumer accounts are kept until you delete your account, after which all deleted data and routine backups are cleared within 30 days.
  • Financial and invoicing records for B2B clients are kept for 7 years to comply with Dutch Tax Authority (Belastingdienst) obligations.

Sharing data with third parties

We use trusted third parties (such as cloud hosting and payment processors) to help deliver our services. We ensure Data Processing Agreements (Verwerkersovereenkomsten) are in place. If data is transferred outside the European Economic Area, we ensure Standard Contractual Clauses (SCCs) or adequate safeguards are applied.

Your Rights

Under the GDPR, you have the right to access, rectify, or erase your personal data, as well as the right to data portability and to restrict processing. You can exercise these rights by contacting us at hello@sequaint.com. You also have the right to file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).

You can revoke analytics consent at any time.

Changes to this Policy

We may update this privacy policy from time to time to reflect changes in our software or legal obligations. We will notify you of any significant changes via our website or email.